At Gratex quality is not a checkbox - it is how we work. Our ISO certifications, issued by SKQS and T-Cert, cover quality management, information security, environmental responsibility, IT service management and occupational health and safety. They are the formal confirmation of standards we hold ourselves to every day.
Certified by SKQS, this standard ensures our ability to consistently provide products and services that meet customer and regulatory requirements, enhancing customer satisfaction through effective system application and continual improvement.
Certified by SKQS, this standard demonstrates our commitment to environmental responsibility, enabling us to manage our environmental aspects, fulfill compliance obligations, and address risks and opportunities.
Certified by SKQS, this standard provides a systematic approach to managing sensitive company information, ensuring its confidentiality, integrity, and availability through the implementation of a robust information security management system.
Certified by T-Cert, this standard affirms our capability to deliver managed IT services of acceptable quality to our clients, ensuring that service management processes are aligned with international best practices.
Certified by T-Cert, this standard reflects our commitment to providing a safe and healthy workplace by proactively improving our occupational health and safety performance.
Certified by LL-C Slovakia, this standard reflects our commitment to preventing, detecting, and addressing bribery by implementing robust anti-corruption policies and controls across our organisation
Beyond our certified standards, we also align our processes with these international frameworks:
This standard provides a framework for evaluating software product quality, ensuring that our software solutions meet defined quality requirements and deliver value to our clients.
This series offers guidelines for enhancing customer satisfaction through effective codes of conduct, complaint handling, dispute resolution, and monitoring and measuring customer satisfaction.
We take pride in our environmental stewardship, supported by nationally recognized confirmations.
Environmental PolicyAcknowledges our compliance with environmental obligations of the producers of restricted products regarding electrical equipment, batteries, packaging waste, and non-packaging products in accordance with Slovak legislation.
Awarded for ensuring environmentally friendly recycling and treatment of electrical waste and/or portable batteries and accumulators, fulfilling producer responsibilities under Slovak law.
TISAX is an assessment and exchange mechanism for the information security of enterprises and allows recognition of assessment results among the participants. This assessment confirms that the processes and resources at Gratex International meet the specific security requirements of partners in the automotive industry. The scope of the assessment includes the collection, storage, and processing of information.
